When we make products available for sale through a website, we are doing so as an independent e-commerce reseller of, or service provider for, the Partner (as defined below) whose name and/or logo appears on the Website.
Effective August 2017
In certain jurisdictions, the processing of your Personal Data is lawful only if it is permitted under data protection legislation. In this case, we have a lawful basis for each of our processing activities (unless an exemption applies) as outlined below.
Using or submitting Personal Data through the Website, shall also be governed by our Terms of Sale.
Digital River takes reasonable steps to provide a level of security appropriate to the sensitivity of the information we collect. We have implemented physical, technical and administrative security practices and safeguards reasonably designed to protect your Personal Data from unauthorized access and disclosure . When we collect or transmit sensitive information such as a financial account number, we use industry standard methods to protect that information as required by applicable laws. Although we use reasonable measures to protect your information, we cannot guarantee the security of information provided over the Internet or stored in our databases. You are also responsible for taking reasonable steps to protect your information against unauthorized disclosure or misuse, for example, by protecting your password and signing off when finished using a shared computer or mobile device. We leverage industry best practices to mitigate potential compromises. If the Personal Data under the custody of Digital River is (or is likely to be) divulged, damaged or lost, we will immediately take remedial measures, inform the users in a timely manner and report to the competent government agencies as required by applicable laws.
We collect Personal Data from you when you use this Website such as:
Generally, Special Categories of Data will not be collected or processed . However, there could be a situation (such as for employment purposes) where such data may be processed. In this case, we will be sure to comply with applicable data protection legislation, including relying on the necessary legal grounds to process the data (e.g., processing health data for an insurance contract). We shall use reasonable security practices and procedures to safeguard your Special Categories of Data.
We may also receive information from your web browser. This may include information that does not identify you personally (such as the date and time of your visit). The information we receive depends on the settings on your web browser. If you created a user identity during a visit to this Website, this shall be regarded as giving your consent for processing your Personal Data, if any, and we may link the information provided by your browser to information that identifies you personally, as described below. Please review the settings on your web browser to learn how to change your browser settings. We may also collect limited Personal Data (e-mail address) through web technologies in connection with your use of a Website, as described below.
If you do not wish to receive cookies, you may set your browser to reject cookies or to alert you when a cookie is placed on your computer. Although you are not required to accept cookies, you may be unable to use all of the Website functionality if your browser rejects our cookies.
Web technologies may also be placed on this Website by third party providers. Also, we or third party providers may place web technologies on behalf of the Partner whose branding appears on this Website or its service providers. In this way, our Partner would be allowed to use the data collected. This information is used to enhance your experience with the Website, for marketing analysis, for targeted and display advertising, and for quality improvement. We may collect your IP address through web technologies.
We and our Partners use third party service providers in connection with this Website, which may include Alexa Metrics, SeeWhy, Google Analytics and Omniture, and ClickTale. These and other service providers may collect information about your visits to websites, your interaction with that website, and the products and services offered by us, our Partners and our suppliers. Their collection and use of information is subject to their own privacy policies. Please visit the applicable third party service provider if you would like to opt-out per below:
If you opt-out of having your information collected through cookies and other web technologies, your existing display advertising cookie(s) will be deleted and a new cookie will attempt to be placed that instructs service providers not to track your future activities when that cookie is detected (a “no-track” cookie). If your browsers are configured to reject cookies when you visit our opt-out page, a “no-track” cookie cannot be set on your computer. Also, if you subsequently erase “no-track” cookies, use a different computer or change web browsers, you will need to opt-out again. We currently do not respond to browser "no-track" signals.
We may also receive certain information about you from third parties such as through your use of a social network authentication to sign-in to this Website, or through other online data sources, according to the rules of the use and processing of such information established by the respective online data sources. If any Special Categories of Data are freely available or accessible in the public domain, we will not have any obligations to you regarding the same.
When you use a smart phone, mobile device or computer to access our Website or use our mobile application, we may collect information about your physical location. We may combine this information with other location-based information (e.g., your IP address and billing/postal code), to provide you with other services on your mobile device. We share your location information only with third parties that help us provide you with services. You can opt-out of sharing this information by changing the permissions in your mobile device.
Your Personal Data provided will be processed on our computer servers. In some cases (such as where it is necessary to fulfill our contractual obligations to you) the information may also be made available to third parties providing services to Digital River.
We may use your Personal Data for the following purposes:
We may also use your Personal Data for the following purposes where you visit the Website to complete a transaction:
We will take reasonable steps to ensure any person or entity receiving Personal Data for the purposes described above, are obligated to keep the Personal Data secure. If any Special Categories of Data are being collected, received or retained by an external entity, details of such entity will be shared with you if required by applicable law. Our obligations will not, apply to information shared with any Government entity mandated under law to obtain such information or by an order under law for the time being in force.
In limited situations, we may use your Personal Data to help us make automated decisions to further improve our business. For example, in the context of marketing, we could use data to segment and target users with personalized messages. For example, we may use a job title to determine the users’ persona and alter the content accordingly. We may also use that users’ geographic location and company data. In some circumstances, for account-based marketing, this could include “likes” that we find in the public domain.
Also, we rely on fraud monitoring to help us reduce the need to manually review orders for fraud. We could also rely on automated processing in the context of employment and to ensure our employees are adhering to our internal security policies. You have the right to avoid any decisions based on automated data processing where they can be characterized as profiling. However, in this case, we reserve the right not to complete your transaction.
We may use Anonymous Information collected by us. In this case, the following data elements will be anonymized such as first and last name, street address, phone number, email address and other data elements in accordance with applicable law. The Anonymous Information will be used as described here:
We may also use De-identified Data for the purposes mentioned above, and related purposes as allowed by applicable law.
We will provide certain Personal Data, Anonymous Information or De-identified Data to our Partners to fulfill our obligations to you, and otherwise assist Digital River’s use of Personal Data as described in the “How We Use Your Data” section:
We utilize other companies, including our corporate affiliates, to provide certain services to us or on our behalf to help us operate our business such as:
We will not share your Personal Data with our service providers in connection with their offering of services to us, unless it is required for the purposes of our Legitimate Interests and purposes of fulfilling our obligations as to delivery of our commerce solution to you. These service providers may be contractually required to use any information we share with them only to perform services to us or on our behalf and to protect the confidentiality of your Personal Data. We may also allow these companies to use Anonymous Information for their business purposes. We will not share your Personal Data with our affiliates or unrelated third parties to use for their own marketing purposes without your consent.
As permitted by applicable law, we may disclose Personal Data about you when we believe disclosure is appropriate to:
We respect your right to make choices about the ways we collect, use and share your Personal Data.
If you contact us we may ask you for additional information to verify your identity. We reserve the right to limit or deny your request if you have failed to provide sufficient information to verify your identity or to satisfy our legal and business requirements as noted in our data retention policy. When we delete your Personal Data or Special Categories of Data, it will be disposed of in a manner that prevents loss, theft, misuse, or unauthorized access in-line with our data retention policy.
You have the right to report to your local Supervisory Authority where you feel as though your rights under data protection legislation have not been appropriately considered. However, before doing so, please contact us directly as we are committed to working with you to help resolve any concerns about your privacy.
Digital River may retain your Personal Data for as long as you continue to use our Website, and thereafter as permitted or required by applicable law or to satisfy our business requirements.
When you provide Personal Data, we may offer you a choice as to whether you would like to receive further marketing and related communications from us or our Partners. These communications could be in the form of direct mail, email or telephone and will contain information to inform you of our products and services. You may opt-out of receiving these communications by e-mailing us at email@example.com, or by following any unsubscribe instructions in e-mail communications.
If you give us consent to add your contact information to our Partner’s mailing list and later withdraw this permission, you must contact our Partner (or follow the unsubscribe instructions in the e-mails from our Partner) to have your name removed from our Partner’s mailing lists.
This Website is not directed at nor targeted to children. If you have not reached the age of majority or are not able to enter into legally binding agreements in your country, you may not use this Website unless necessary parental consent has been obtained. If you believe that we have received information from a person protected under child protection laws where necessary parental consent was not obtained, please notify us immediately, and we will take reasonable steps to securely remove that information.
In certain jurisdictions (such as under the [Indian] Information Technology Act, 2000), the name and contact details of the grievance officer appointed by the Company must be included. Hence, in accordance with such requirements, Digital River’s grievance officer is: Thomas Hamilton, Associate General Counsel and Vice President of Compliance at Digital River, Direct Phone Number: 1-952-225-3474, E-mail: firstname.lastname@example.org.
In certain jurisdictions (such as under Japanese data protection legislation), the details of the transmission of your Personal Data to other Digital River entities must be included. Therefore, the following categories of Personal Data could be jointly used with certain Digital River entities, which entities are listed by region here(“Joint Users”):
The Joint User will use the Personal Data for the purposes set forth in "How We Use Your Data" section above. Digital River, Inc. and/or Digital River Ireland Ltd. are currently responsible for management of Personal Data subject to the joint use.
DR MyCommerce, Inc. respects the intellectual property of others and expect the users of our services to do the same.
If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement and is accessible on this site or through this service, you may notify our copyright agent, as set forth in the Digital Millennium Copyright Act of 1998 (DMCA). For your complaint to be valid under the DMCA, you must provide the following information when providing notice of the claimed copyright infringement:
The above information must be submitted as a written notification to the following Designated Agent:
10380 Bren Road West, Minnetonka, MN 55343 United StatesAttn:
DMCA OfficeTelephone Number of Designated Agent:
(952) 253-1234Facsimile Number of Designated Agent:
(952) 674-4444, Attention: DMCA OfficeEmail Address of Designated Agent:
WE CAUTION YOU THAT UNDER FEDERAL LAW, IF YOU KNOWINGLY MISREPRESENT THAT ONLINE MATERIAL IS INFRINGING, YOU MAY BE SUBJECT TO HEAVY CIVIL PENALTIES. THESE INCLUDE MONETARY DAMAGES, COURT COSTS, AND ATTORNEYS' FEES INCURRED BY US, BY ANY COPYRIGHT OWNER, OR BY ANY COPYRIGHT OWNER'S LICENSEE THAT IS INJURED AS A RESULT OF OUR RELYING UPON YOUR MISREPRESENTATION. YOU MAY ALSO BE SUBJECT TO CRIMINAL PROSECUTION FOR PERJURY.BE SUBJECT TO CRIMINAL PROSECUTION FOR PERJURY.
This information should not be construed as legal advice, for further details on the information required for valid DMCA notifications, see 17 U.S.C. 512(c)(3).
NOTE: This information is provided exclusively for notifying the service providers referenced above that your copyrighted material(s) might have been infringed. All other inquiries, including technical requests, reports of email abuse and third-party reports of piracy, will not receive a response through this process.
All DR MyCommerce, Inc. services may be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any United States Federal, State or City law is prohibited. This includes, but is not limited to: copyrighted material, material we judge to be inappropriate, threatening, obscene, or of adult content. Or, material protected by trade secret and other statute. For the purposes of this document, it is focused on anti-piracy.
Piracy of any software or products is prohibited on all Digital River sites. This includes sites that sell the product directly or link to piracy sites/products elsewhere.
DR MyCommerce, Inc. reserves the right to decide what it considers "piracy." DR MyCommerce, Inc. reserves the right to review or revise this policy at any time without notice.
DR MyCommerce, Inc., as well as all of its subsidiaries and divisions, (hereinafter "Digital River") require that all of our vendors abide by a code of ethics and performance even if the code is not part of a written contract. Digital River's continuing use of a vendor will be contingent on the vendor's satisfactory compliance with this Code. This Code applies equally if the customer is Digital River or a third party. The term Vendor includes suppliers of any product or service, including software contractors and sub-contractors.Results-
Vendor will strive to finish tasks efficiently in the allotted time and within the allotted budget.Attitude
Vendor will strive to work smoothly with other team members, and help integrate their efforts into the project as a whole. Vendor will maintain a good attitude while waiting for the customer to pay for invoices, for example, and will be easy to do business.Value
Vendor will strive to deliver work product that is free of defects, adheres to standards, is of a professional quality, and works as expected and agreed upon.Planning
Vendor will plan ahead and solve the business problem first, design before developing, and test before deploying. Vendor will document the work product so others can take over the effort should circumstances require.Communication
Vendor will communicate their status in a timely and regular way on the work product even if it might negatively affect its position. Vendor will notify the relevant parties when a project is outside of its area of expertise or skill level, or if a reasonable person who is fully aware of the situation would understand that Vendor needs help to get back on track.Integrity
Vendor will not knowingly misrepresent facts. Vendor will not knowingly use unlicensed software. Vendor will fully divulge all conflicts of interest prior to contract, or as soon as is reasonably possible after discovery. Vendor will abide by the terms of its contracts and the law. Vendor will not divulge (unless required by law) or make use of confidential or proprietary information belonging to others. Vendor will take care to invoice only for hours actually worked or milestones fully attained.Commitment
Vendor will demonstrate loyalty to Digital River and not interfere in the relationship of Digital River and any Digital River customer. Vendor will not do anything to disparage the reputation of either himself /herself, Digital River, nor any Digital River customer.
All DR MyCommerce, Inc. services may be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any United States Federal, State or City law is prohibited. This includes, but is not limited to: copyrighted material, material we judge to be inappropriate, threatening, obscene, or unlawful. Or, material protected by trade secret and other statute. For the purposes of this document, it is focused on illicit and inappropriate content.
The sale of illicit and inappropriate products is prohibited on all Digital River sites. This includes sites that may sell illicit and inappropriate products directly or link to illicit and inappropriate products elsewhere. This also includes money laundering as it is unlawful and prohibited by DR MyCommerce, Inc. Any site that directly or indirectly uses any product or links to any product for the purpose of laundering money is strictly prohibited.
Because the Internet is a global communication tool, it is difficult to dictate what is considered "inappropriate content." It is not our function to discriminate against those who choose to utilize inappropriate content or products. However, DR MyCommerce, Inc. has chosen to enforce its "no illicit and inappropriate sites/products" policy.
DR MyCommerce, Inc. reserves the right to decide what it considers "inappropriate content" or "inappropriate products". DR MyCommerce, Inc. reserves the right to review or revise this policy at any time without notice.
All DR MyCommerce, Inc. services may be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any United States Federal, State or City law is prohibited. This includes, but is not limited to: copyrighted material, material we judge to be inappropriate, threatening, obscene, or of adult content. Or, material protected by trade secret and other statute. For the purposes of this document, it is focused on adult content.
Adult content, pornography and sex-related merchandising are prohibited on all Digital River sites. This includes sites that may infer sexual content or link to adult content elsewhere. Because the Internet is a global communication tool, it is difficult to dictate what is considered "adult content." It is not our function to discriminate against those who choose to utilize adult content or adult related material. However, DR MyCommerce, Inc. has chosen to enforce its "no adult sites/products" policy.
DR MyCommerce, Inc. reserves the right to decide what it considers "adult content", "adult material", "sexually explicit", or "sexually related". DR MyCommerce, Inc. reserves the right to review or revise this policy at any time without notice.
All DR MyCommerce, Inc. services may be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any United States Federal, State or City law is prohibited. This includes, but is not limited to: copyrighted material, material we judge to be inappropriate, threatening, obscene, or unlawful. Or, material protected by trade secret and other statute. For the purposes of this document, it is focused on gambling.
Gambling and gambling sites, where money is exchanged, are prohibited. Online video games that involve gambling, i.e.: blackjack, poker, etc are allowed provided there is no money or exchange of money involved and provided they do not violate any of Digital River's other policies (including, but not limited to, adult content, illicit content or piracy.)
Because the Internet is a global communication tool, it is difficult to dictate what is considered "gambling." It is not our function to discriminate against those who choose to utilize gambling or its products. However, DR MyCommerce, Inc. has chosen to enforce its "no gambling" policy.
DR MyCommerce, Inc. reserves the right to decide what it considers "gambling". DR MyCommerce, Inc. reserves the right to review or revise this policy at any time without notice.