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We’re here to help

Our mission is to provide the best customer service possible and support a great experience for our clients and their customers.

Need help with an order you placed?

If you purchased a product or service from an online store powered by MyCommerce and need assistance, or are unsure about a charge on your credit card, help is only a click away.

Shopper Support

Have questions about your MyCommerce account?

For MyCommerce clients, most questions can be answered in the Frequently Asked Questions help section in the platform. If that doesn’t resolve your question, contact client support.

Client Support
Sales Inquiries

Interested in Digital River ecommerce solutions for your business?

Speak to a sales representative